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1. Is my information secure and confidential?
a. Yes. Your personal information does not leave our office. Our partners are bound by a fiduciary duty to maintain client confidentiality. Moreover, we are a legal fiduciary, and violation of client privacy carries a stiff penalty. We don’t discuss your personal information with anyone you haven’t authorized. We take the same approach with data protection. Your data is protected via a secure network, is under lock and key and we follow specific procedures for data protection. We take seriously the trust you place in us and we will not violate that trust. 

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2. What’s your minimum account size?
a. $500,000. We’ve referred prospective clients whose assets exceeded our threshold to other advisors and accepted clients with less than our threshold. We do manage smaller amounts if we ascertain that the relationship can reach our threshold in 5 years. Our time is very valuable to each of our clients; thus we can only service a limited number of clients, which places some limits on the account size.

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3. Who is the custodian of my assets?
a. We prefer large independent custody firms because it is the safest form of custody. Accordingly, we have our clients use an independent custodian and brokerage firm to custody their assets. The custodian not only executes transactions, but also provides safekeeping of assets, accounting of transactions, collection of interest and dividends, issuance of statements and required tax reporting.

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4. Do you sell investment products?
a. No. We do not sell investment or insurance products. Ensuring that our clients receive impartial advice is our priority. Impartial advice is predicated upon avoiding conflicts of interest. We prevent potential conflicts of interest by not affiliating with mutual fund companies, brokerage firms or insurance companies. Seasoned investment advisors recognize that most investment products are shortcuts and usually end up costing clients more in the long-run.

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5. How do you work with other professionals?
a. Wealth planning spans accounting, investments, insurance, law, pensions, and tax planning; we encourage open communication among all providers so that opportunities are not unnoticed and decisions are made timely, thoughtfully and with all the facts. Typically our clients have long-standing relationships with different professionals; and, we strive to complement, enhance and support those relationships. Sometimes our clients ask us to help them select a new accountant, attorney, or insurance agent, which is a service we are glad to assist them with. In all cases, we seek the best resources available.

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6. How are you compensated?
a. As we detail on our Fees page, our only form of compensation is fees paid directly to us by our clients. We receive no commissions and are not paid any compensation by mutual fund companies, brokerage firms, or insurance companies. Our compensation is transparent, ensuring objectivity and alignment with our clients.

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7. What is a Registered Investment Adviser (RIA)?
a. A firm or entity that for compensation, advises others about securities, their value, and/or their purchase and/or sale. Most notably, RIA’s are fiduciaries and as such, are legally obligated to put the client’s interest ahead of its own. This is a much higher standard than most in the industry adhere to.

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8. Are you an RIA?
a. Yes.

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9. Who meets the fiduciary standard?
a. Registered Investment Advisers (RIA) do. And, so do Attorneys, CPA’s and even Physicians. On the other hand, most financial advisors, financial planners and stockbrokers are not fiduciaries – They work under a “suitability” standard, which means their recommendations need only be “appropriate.”

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10. Who regulates your firm?
a. As a Registered Investment Adviser (RIA), we are regulated by the Arkansas Securities Department.

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11. Is there a charge for the first meeting?
a. No. We believe that a prospective client should not have to write a check to find out if we can help them. A casual 30 minute meeting is generally a good starting point for you to learn about our approach and fees, as well as for us to determine if our services can meet your needs.

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12. Do you charge hourly fees?
a. No. Fees for our services are included in the investment management fees. Although frequently asked, we discourage one-off consulting projects for non-prospective clients because it reduces the time we spend on existing clients' needs and their portfolios.

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13. How frequently do you send out client statements?
Quarterly. However, each month you will receive a report from your custodian. Our proprietary quarterly report does not replace or repeat these monthly statements, but provides clear and useful information to help our client’s understand and evaluate their portfolios and our services.

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14. Why types of investments do you use?
a. We have access to essentially the same products and services available at large brokerages and asset managers. However, the most effective investments for managing risk, minimizing taxes, achieving flexibility for estate & philanthropic purposes are individual equity and fixed income securities. Though our portfolios are proprietary, they provide the client with the highest level of transparency.

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15. What rate of return can I expect on my investments?
a. We strive for returns that will enable our clients to achieve their financial goals, without taking on undue risk ─ we try to balance maximum return with minimum anxiety.

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16. Is your firm affiliated with any organization(s), such as a brokerage firm?
a. No. Boston Mountain Money Management is not affiliated with any other organization or brokerage firm, which helps ensure our objectivity in the advice we provide.

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17. What is the ownership structure of your firm?
a. Our firm is a corporation equally owned by Scott Alaniz and Joe Chumbler. We recognize the importance to our clients of being served by individuals with an equity stake in the organization and structured the firm accordingly.

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18. Do you prepare tax returns?
No. Although we have strong accounting backgrounds, we focus on managing investment portfolios in the most tax-efficient manner possible, and work closely with your tax advisor to create and implement effective tax-minimization strategies.

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© 2010  Boston Mountain Money Management, Inc.   |    Disclaimer